Saturday, April 06, 2019: 11:00am - 12:30pm - Back Bay CD: Papers: What are the next-gen interfaces?
Christopher Morse, University of Luxembourg, Luxembourg, Vincent Koenig, University of Luxembourg, Luxembourg, Carine Lallemand, Eindhoven University of Technology, The Netherlands, Lars WIENEKE, University of Luxembourg, C2DH, Luxembourg
The present study reports on the user experience (UX) of rich-prospect browsing, an emerging interface design trend for digital cultural heritage. Building on research that suggests online museum collections are used only infrequently by the general public, this study investigates the role of next-generation user interfaces in the design of optimal browsing experiences. Moreover, it describes the results of user testing for three different arts and culture collections that make use of rich-prospect. The study recruited 30 participants of varying ages, nationalities, and museum visiting habits to discuss their museum experiences and test three different applications: Coins, Curator Table, and Museum of the World. The results of the study provide insights into the user experience of a new browsing medium and reveal the information-seeking habits and patterns that occurred within these information environments. Moreover, the study isolated the core features of rich-prospect in order to define opportunities and pain points during the browsing experience and indicated which features in particular are most important to people during the browsing experience. Finally, we suggest some best practices going forward in the design of rich-prospect.
Alelis, G., Bobrowicz, A., & Ang, C. S. (2013). Exhibiting Emotion: Capturing Visitors’ Emotional Responses to Museum Artefacts. In Design, User Experience, and Usability. User Experience in Novel Technological Environments (pp. 429–438). Springer, Berlin, Heidelberg.
Emanuel, Jeffrey P., Morse, Christopher M., & Hollis, Luke (2016) "The New Interactive: Reimagining Visual Collections as Immersive Environments," VRA Bulletin: Vol. 43: Iss. 2, Article 2.
Hassenzahl, M. (2004). The Interplay of Beauty, Goodness, and Usability in Interactive Products. Human-Computer Interaction, 19(4), 319–349.
Haynes, J., & Zambonini, D. (2007). Why Are They Doing That!? How Users Interact With Museum Web sites. Retrieved May 27, 2018, from https://www.museumsandtheweb.com/mw2007/papers/haynes/haynes.html
Koutsabasis, P. (2017). Empirical Evaluations of Interactive Systems in Cultural Heritage: A Review. International Journal of Computational Methods in Heritage Science, 1(1), 100–122.
Lallemand, C., & Gronier, G. (2018). Methodes de design UX (2nd ed.). Paris: Eyrolles.
MacDonald, C. (2015). Assessing the user experience (UX) of online museum collections: Perspectives from design and museum professionals. In MW2015: Museums and the Web 2015. Retrieved from https://mw2015.museumsandtheweb.com/paper/assessing-the-user-experience-ux-of-online-museum-collections-perspectives-from-design-and-museum-professionals/
Ruecker, S., Radzikowska, M., & Sinclair, S. (2011). Visual Interface Design for Digital Cultural Heritage: A Guide to Rich-Prospect Browsing. Surrey, England: Ashgate.
Shih, H., Yoon, J., & Vermeeren, A. (2016). Positive emotions for inciting behavior: Playing with paintings to enhance museum experiences. Proceedings of Design and Emotions, 27–30.
Vermeeren, A. P. O. S., Calvi, L., Sabiescu, A., Trocchianesi, R., Stuedahl, D., & Giaccardi, E. (2016). Involving the Crowd in Future Museum Experience Design (pp. 3347–3354). ACM Press.
Vermeeren, A. P. O. S., Shih, H.-C., van der Laan, R., Calvi, L., Yoon, J., & Keller, I. (2018). Designing Trajectories of Experiences: In Museums, Around Museums, or Including Museums. In A. Vermeeren, L. Calvi, & A. Sabiescu (Eds.), Museum Experience Design (pp. 301–323). Cham: Springer International Publishing.