Testing the Digital Environment with People of Diverse Abilities: Demonstration and Individual Project Reviews at IHCD’s User/Expert Lab

Workshop - register now

Janice Majewski, Institute for Human Centered Design, USA

Institute for Human Centered Design, 200 Portland Street, first floor, Boston, MA 02114 . (It has a storefront wall of windows with etched quotations all across it. )

Timeline: Meet at Hotel Lobby at 5:45pm. Bus leaves at 6pm; 6:30 main program and presentation; 7:30 Dinner and conversation; 7:45 – 8:45  break out sessions; 9:00pm depart.

The workshop, “Testing the Digital Environment with People of Diverse Abilities: Demonstration and Individual Project Reviews at IHCD’s User/Expert Lab,” will provide a demonstration of the power of contextual inquiry research with user/experts who live with a wide range of physical, sensory, and/or brain-based disabilities. The group of user/experts, led by Valerie Fletcher, Executive Director, IHCD, will review a selection of U.S. and international museum digital interactives, apps, and websites. After the demonstration, the audience will be invited to move into break-out sessions where IHCD staff will lead small groups of user experts in reviews of digital products brought by conference participants.

Bibliography:
Bednar, P. (2010). Contextual Inquiry as a Critical Perspective in Research. In J. Esteves (Ed.), Proceedings of ECRM 2010 (pp. 61-69). Academic Publishing.

Holtzblatt, K, Beyer, H. (1997). Contextual Design: Using Customer Work Models to Drive Systems Design. CHI ’97 Extended Abstracts on Human Factors in Computing Systems (pp. 184-185). Association for Computing Machinery.

Nario-Redmond, M.R., Gospodinov, D., Cobb, A. (2017). Crip for a Day: The Unintended Negative Consequences of Disability Simulations. Rehabilitation Psychology, 62, 324-333.

Ostroff, E. (1997). Mining Our Natural Resources: The User as
Expert.” Innovation, the Quarterly Journal of the Industrial Designers
Society of America, 16, No.1

Ross, J. Why Are Contextual Inquiries So Difficult? (http://uxmatters.com/columns/practical-usability/) (http://www.uxmatters.com/mt/archives/2012/06/why-are-contextual-inquiries-so-difficult.php) Practical Usability, 2012. Retrieved on June 11, 2017.