Papers: How do we get from collaboration to creation?

Friday, April 05, 2019: 9:00am - 10:30am
Back Bay CD

Chair: Sabrina Greupner

A Crisis of Capacity - How can Museums use Machine Learning, the Gig economy and the power of the crowd to tackle our backlogs.
- Adam Moriarty, Auckland Museum, New Zealand
At the Auckland Museum, we are looking at how can we harness the power of a global workforce, free software, and social media to embrace the changes made by the digital revolution. Can we use the "gig economy," machine learning, and the power of the crowd to solve our backlog problems head-on? Can these new ways of working help us to free our time for the more creative and innovative aspects of our roles? Is it better to have an AI-created record online than no record at all? What are the ethical implementations of automated, computer-generated content for museums?

Digital Storytelling Initiative as a Catalyst for Adopting Digital Working Models at FAMSF
- Tricia Robson, Fine Arts Museums of San Francisco, USA, Kelly Mincey, Fine Arts Museums of San Francisco, USA, Emily Stoller-Patterson, Fine Arts Museums of San Francisco, USA
Through a two year change process—spurred via the development of a free online storytelling platform called "Digital Stories," in the fall of 2016—The Fine Arts Museums of San Francisco (FAMSF), comprised of the de Young and Legion of Honor museums, took on the challenge of shifting to a digital-first approach. In the process of working to develop more appealing and engaging content online, a cross-functional education and digital project team created new project management, workflow, and content frameworks for the initiative that can be applied by other institutions, particularly those young in their digital maturation.

Co-creating knowledge: participatory practices and museum/university partnerships
- Rikke Baggesen, Roskilde University, Denmark, Martin Gerster Johansen, ENIGMA - museum of communication, Danmark
This paper shares methods and insights from Getting online, a design-led exhibition experiment at ENIGMA Museum of Communication in Copenhagen, exploring strategies for engaging users in the co-construction of Internet history. The project is part of the national research programme 'Our Museum,' aiming to stimulate museum development and advance understandings in the field of museum studies. The exhibition experiments are, therefore, also an experiment in museum practice, applying design research methodology and museological knowledge to the curatorial process. The paper addresses objectives, approaches, reflections, and results from the perspectives of both embedded researcher and museum host.

Bringing Volunteers into the Fold of Digital Innovation at the Getty
- Karen Voss, J. Paul Getty Museum, USA, Kelly Smith-Fatten, The J. Paul Getty Museum, USA
Docents at the Getty Museum and Villa are vital to connecting visitors of all ages to the art and antiquities in our collection. While digital innovations are becoming more prevalent in the museum field, fewer projects have been dedicated to bolster docent and volunteer programs. Over the last year, the Getty produced a responsive mobile website to refresh educational content, automate shift schedules, and provide a dynamic experience so docents can improve what they do in service to the museum. The website provides access to the audio stops, videos, interviews, and various other media that are meaningful to objects in our collection and relevant to the tours docents lead. This presentation will chart the site's complex journey.