Thursday, April 04, 2019: 4:00pm - 4:50pm
Independence East West
Professional Forum: Engaging Audiences with Integrated Technology
- Megan Bernard, Museum of Fine Arts, Boston, USA, Kris Wilton, Institute of Contemporary Art/Boston, USA, Steven Roth, Tessitura, USA
As Boston grows into an emerging tech hub, non-profits are leveraging technology to connect with audiences in ways never imagined possible. And audiences expect the interactions they have to be seamless. How do we deliver on constantly evolving expectations? How are we effectively leveraging technology to achieve our goals and engage with our audiences? Case studies from four organizations in MW19’s host city — the Museum of Science, the Museum of Fine Arts, Celebrity Series of Boston, and the Institute of Contemporary Art —highlight the risks and rewards of navigating this complex landscape.